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Medical Scientific Associate - FUSE Superuser - FSP
応募 求人ID R0000035047 ロケーション アメリカ合衆国 仕事内容Position Overview
The Medical Scientific Associate is responsible for system governance, quality assurance, and cross-collaboration support for the FUSE Digital Asset Management (DAM) system. This role serves as a critical link between Global/International workflows, ensuring system integrity while providing advanced troubleshooting and problem-solving capabilities as a FUSE Superuser.
Key Responsibilities
System Oversight and Enhancement
- Identify system issues and global enhancements through rigorous testing and QA of Global/International workflows
- Serve as primary contact for cross-collaboration with the FUSE enterprise team during super user calls
- Support the Global FUSE Lead with expanded system access and permissions
- Troubleshoot and resolve various system issues by accessing advanced backend capabilities
Compliance and Governance
- Ensure Global Content Owners adhere to post-usage country requirements
- Review and manage dormant accounts, including sending communications and revoking access when necessary
- Monitor in-process assets that remain unfinished and take appropriate action
- Track and document deviations when SOPs and processes are not followed
Access Management
- Approve/reject User Access Management (UAM) application requests
- Verify training criteria completion and correct role profile selection
- Maintain agency profiles with regular updates
- Approve brand/therapeutic area access for the FUSE DAM
Qualifications
Experience
- 1-2 years' experience in pharmaceutical/biotech or advertising industry and/or digital marketing operations
- Functional experience in a pharma or CRO environment in regulatory, medical, or marketing operations
- FUSE system experience required
Knowledge and Skills
- Working knowledge of compliance guidelines on advertising and promotion
- Basic understanding of process optimization and asset creation
- Proficiency in computer applications, including Microsoft Office and Adobe Acrobat
Organizational Skills
- Ability to interact comfortably with all levels and departments of the organization, including senior leadership
- Exceptional facilitation skills to drive consensus quickly in a progressive, change-intensive environment
- Strong risk identification, mitigation, and management capabilities
- Excellent project and process management skills
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